Billing and payment
Compounded preparations are made for you, so pricing depends on the prescription. Here’s what to expect.
Paying for your prescription
Payment for a compounded medication is required before we make it. Shortly after we receive your prescription, we’ll call you with payment and shipping options.
How you can pay
We accept credit cards. If you’re paying in person at the pharmacy, we also accept cash and checks.
HSA and FSA cards
We encourage patients to use an HSA or FSA card to help with their medication costs.
Call (859) 276-3905, Mon–Fri, 8 AM–5 PM ET.
Common questions
Who do I call with a billing question?
Call us at (859) 276-3905, Monday to Friday, 8 AM to 5 PM Eastern.
Can I use an HSA or FSA card?
Yes. We encourage patients to use an HSA or FSA card to help with their medication costs.
When do I pay?
Before we make your medication. Shortly after we receive your prescription, we’ll call you with payment and shipping options.